I can't view any messages

[lynny6679]

I cant view any messages when i click in email it takes me to home page, tried from ebay site and it still doesn't link???

[eburtonlab]

If you are using a mobile browser, try going to ebay.co.uk and then requesting the desktop site version of the page (using the three-dot menu in most browsers) before opening the messages page in the same browser tab.

Try using another browser to see if that helps, or the latest eBay app if your operating system version allows it.

Or try using a different link, such as this for UK Member messages:

https://mesg.ebay.co.uk/mesgweb/ViewMessages/0/m2m

Or this for eBay UK messages:

https://mesg.ebay.co.uk/mesgweb/ViewMessages/0/ebay

[winnipeggal74]

I'M having the same problem - have tried two different browsers on Android mobile. EBAY needs to fix this!

[eburtonlab]

@winnipeggal74 

I see you are registered in Canada, though you are posting on the US discussion boards at the moment.

Are you using a mobile browser? If so, try requesting the desktop site version of the page.

Try this link to see your messages from members:

https://mesg.ebay.ca/mesgweb/ViewMessages/0/m2m

Or this link to see your messages from eBay:

https://mesg.ebay.ca/mesgweb/ViewMessages/0/ebay

If that does not help, try reading your messages on another site such as ebay.com or ebay.co.uk.