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I can't login via Firefox Browser

Good day ebay community!

After update Firefox to latest version 81 - I can't login using it.
After putting login and password I just getting this message: "Access To Website Blocked".

Look at the screenshot:
http://prntscr.com/uq7amv
I've tried to clear cache/cookie. 
I've disabled all addons.
But it doesn't help.
What is this? Can someone help me?)

Regards, Andrew.

Message 1 of 7
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Accepted Solutions

Re: I can't login via Firefox Browser

Good day ebay community!

This issue is solved for me.

Now I can login via Firefox browser.

I've just updated Firefox to 81.0.1 version.
I hope that other users also can login now via Firefox.
Regards, Andrew.

View Best Answer in original post

Message 7 of 7
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6 REPLIES 6

Re: I can't login via Firefox Browser

I see you are registered in Ukraine. Are you using a VPN, by any chance? Not sure if that matters, but it may be a complicating factor.

 

There may be some setting in the latest version of Firefox that is causing problems for you. You may want to use a different browser until you figure out what has changed, or until the problem is fixed or bypassed.

 

Are you able to sign in to any other eBay sites such as ebay.ca or ebay.co.uk?

 

Some Chrome users were apparently having this problem in mid July:

 

https://community.ebay.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...

 

 

 

Message 2 of 7
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Re: I can't login via Firefox Browser

Hello sir.
Thanks a lot for your answer.

I'm not using VPN nowhere. I can easily login on ebay.com via Chrome browser.

So strange but I can login both on ebay.ca and ebay.co.uk via Firefox. And also via Chrome.
But I can't login to ebay.com site on Firefox.

Thanks a lot for link about similar issue.
Let me review this topic.

Regards, Andrew.

Message 3 of 7
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Re: I can't login via Firefox Browser

If you go to the ebay.com page and use the sign-in link it will send you here:

 

https://signin.ebay.com/ws/eBayISAPI.dll?SignIn

 

Almost all of the sign-in links I have seen send you to the same page, or an alternate page that looks the same:

 

https://signin.ebay.com/ws/eBayISAPI.dll?SignIn2

 

or possibly this:

 

https://www.ebay.com/signin/?sgn=reg&siteid=0

 

This older link worked better until recently, but eBay has updated things so that this link now points to the current page at the top link:

 

https://signin.ebay.com/ws/eBayISAPI.dll

 

Try each of those links to see if one of these links works better for you if you are having difficulty signing in; if so, bookmark whichever link works best.

Message 4 of 7
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Re: I can't login via Firefox Browser

I've tried to login via all those links that you've send me.
But unfortunately I can't login.
Still I see message: "Access To Website Blocked".
But anyway thank you for your time and effort.
I hope ebay development team will fix it as soon as possible.

Regards, Andrew.

Message 5 of 7
latest reply

Re: I can't login via Firefox Browser

I just started having this problem today!  So, I opened my registered email account which I use just for eBay and opened a question from a buyer.  I clicked on "reply" and got the sign in page and it worked fine.  Then I closed the internet and tried again...same "Access To Website Blocked" message.  I clicked on the eBay logo above that message and got the sign in page.  That also worked fine.  But, this is just stupid and eBay better fix it immediately!!!  Hope this helps.  Good luck.

Message 6 of 7
latest reply

Re: I can't login via Firefox Browser

Good day ebay community!

This issue is solved for me.

Now I can login via Firefox browser.

I've just updated Firefox to 81.0.1 version.
I hope that other users also can login now via Firefox.
Regards, Andrew.

Message 7 of 7
latest reply