I posted this in our Forum and thought to share it here, too. (So it shows up in Search Results, in case someone doesn't know how to do it, feel free to copy and paste to help others. 🙂 ).
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Why is it important to know HOW to do this?
Because if the website you are visiting (like EBay) seem to not be working, or glitching, or in a perpetual loading mode, etc. IT MIGHT BE that there are conflicts in the cookies that are stored in YOUR computer or mobile device. So clean the stored cookies out or clear it up, in order to get the "latest version" of the page you are viewing.
How to Do a Hard Refresh - How to Clear Your Cache or How to Clear Cookies on your Desktop PC or Laptop
If you are using Windows Internet Explorer, do a "hard refresh", by pressing "Control + F5".
If you are using Firefox or Chrome, on a Mac, press “Cmd (Apple) + Shift + R”
If you are using Safari, go to Safari > Empty Cache, or press "Option+⌘+E". To refresh, click the refresh button on the address or URL bar, or press "⌘+R".
If you are viewing the website from a Mobile Phone, Mobile browser caches are very hard caches, meaning they "stick their cookies in mobile devices" and it will not remove itself. Cookies can stay in mobile devices (or PCs) for as long as one year or more, unless you know how to remove these cookies, which can fire up each time you are connected to the internet. Cookies have expiration dates, and some stay in your system even if they have expired.
The quickest way to clear the cache on a Mobile Device is using a private session (incognito mode). If you want to see the latest version of the page, then just open a new private session. That "quick" technique is only good if you are testing a website, but if you are wanting "security on your device", learning how to erase the cookies from your mobile device is a good way to go.
In Mobile Devices, there are specific (and different) steps to clear cookies on Androids and on iPhones or iPads - usually in the "General Settings" > "Privacy" of your mobile device (each Operating System OS has its own).
How to Clear Cookies on your iPhone
If you are using the Safari Browser, go to:
1. iPhone Settings
2. > Safari
3. > Advanced
4. > Website Data >
5. Then clear it there.
(In that area, you will see cookies stored on your device from the sites you have visited, and any third-party cookies that have been stored in your device).
OR for quicker erasure:
1. iPhone Settings
2. > Safari
3. > Clear History and Website Data
This will remove history, cookies and other browsing data.
When doing any type of web development or testing, it's important to regularly do this ("Clearing Cookies") so that you can view any changes you may have made on your website and see how the changes appear on a mobile device.
Also, regularly clearing your cookies would help you not be pitched specific advertisements on the sites that you visit (because all sites use and store cookies). 🙂
Mobile Phones have "hard caches" so unless you delete the cookies in your mobile device, it will just be there, until it expires (and some cookies can stay on your device for as long as one year). Unless you delete or clear them.
Hope this helps! Feel free to share! Good luck and God bless you! 🙂
