10-23-2024
12:05 PM
- last edited on
10-23-2024
01:58 PM
by
kh-belma
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number..
"
we need you to get in touch with eBay's Account Security Live Help Team via phone. We really need to ensure your account ownership, and we have to do a higher level of verification process through phone for your own security.
Please call eBay's Account Security Live Help Team on XXXXXX."
and so i did... but this stupid bot that keep answering say : we upgrading so we cant answer"...., or she keeps ask me why i calld and i cant seem to figure what to tell her so she will transfer me to a real human being... instand she keeps ask question and saying to transfer you to the right person tell me ur problem , after i tell her she says for help go to the web and hangs up... i need HUMAN help! what to do anyone know?
10-23-2024 01:49 PM
The number is a scam number -- do not call. It does not lead to eBay.
10-23-2024 01:57 PM
We cannot see your account information, what did the message telling you your account was locked say? Did you see the message in your eBay messages or was it sent to your email?
We are other buyers and sellers so can't do anything about this except offer advice.