Hi they can't find my order number

[anave80]

They can't find my order number even I gave the email and order number because I guest check out

[kensgiftshop]

Here is some information on guest orders.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-...

[eburtonlab]

For help with a guest purchase you must first sign out of your current eBay account, then use the "order details" link in the email that eBay sent regarding the guest order.