09-12-2024 07:56 PM
The last few days I am having problems with my Hub.
I cannot send offers.
I cannot search my listings.
I cannot sort my listings.
I cannot promote anything
I click on links and nothing happens.
Solved! Go to Best Answer
09-13-2024 01:23 PM
I did clear the cache/history and it DID work temporarily, but then it stopped working again.
Possibly eBay is updating things again to try to address the underlying problem; unfortunately any change can potentially cause conflicts with existing cache and cookie data for some users.
It might be worth trying a private or incognito browser window, or else try clearing cache again and manually deleting just eBay cookies in your browser.
09-12-2024 08:17 PM
It's probably the usual Thursday night/overnight system maintenance. I'd give it a bit more time and it should sort it self out hopefully. I noticed when I was trying to send offers, the system was running super slow and was glitchy. Would show 10 items to send on but only load 2.. I'd refresh and it would load 4 etc.
09-12-2024 10:42 PM
Any difference if you use a different browser, or a private or incognito browser window?
Or if you try an alternate link?
Seller Hub Overview:
Direct links:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
Selling Overview:
https://www.ebay.com/mys/overview
Alternate Sold:
09-12-2024 11:11 PM
Safari!
Everything works on Safari, I can temporarily switch to that for now until the Chrome thing is fixed.
Thanks
09-13-2024 12:30 PM
Same but clear cache and history and restart. That worked for me!
09-13-2024 12:43 PM
I did clear the cache/history and it DID work temporarily, but then it stopped working again.
09-13-2024 01:23 PM
I did clear the cache/history and it DID work temporarily, but then it stopped working again.
Possibly eBay is updating things again to try to address the underlying problem; unfortunately any change can potentially cause conflicts with existing cache and cookie data for some users.
It might be worth trying a private or incognito browser window, or else try clearing cache again and manually deleting just eBay cookies in your browser.
09-13-2024 01:31 PM - edited 09-13-2024 07:51 PM
I'm a relative new seller, but experiencing some of the same. The down arrow beside "edit" on listings is no longer working. Tried what has been suggested, refresh page (no joy), clear cache/history and restart (no joy)... but still not working. If it makes a difference, using chrome with windows 10
Aha! Incognito window suggestion works. Thanks for that!
ETA:
I just noted that everything is resolved for taxes101. However, for me it's still an issue. Maybe it's a "trickle down" fix being sloooowly deployed???
Yup... fixed here too! YAY!!
09-13-2024 02:40 PM
Update: All fixed for me. Everything works again. Thanks!