Got an offer sent to me from a Seller. When I clicked on to review offer, Alert came up, was unable to buy item. Went to bids & offers, clicked on offer and the original listing was shown.
Went to notifications click again on offer, original listing still came up.
This is the original listing ^^^^.
I message Seller and told her also that perhaps it's a glitch.
My account is all up to date, I frequently buy on offers sent and my Ebay app is current on my android cell.
Never has this happened before, any clues?
@wastingtime101 wrote:
This is not likely to work @silverstatetreasureboxes , but what if you 'add to cart' - does it show full price or offer price?
If you can't get it to work and you can't access the screen to send a counter offer (if seller even enabled counter offers) then the seller can either lower the price on the listing or use 'reply with offer' on the eBay message to send you a private offer. Hopefully the private offer wouldn't encounter the same issue, would prob be easier if seller just lowered the price for you.
Hey kyle@ebay - is there an open ticket on buyers not being able to access/accept seller initiated offers? Asking since a few people here are reporting it.
Hey @wastingtime101 thanks for the tag. I don't see any alerts that relate to this issue at this time.
@silverstatetreasureboxes I'm glad to see that you were able to get in touch with the seller and get the transaction completed! If you (or anyone else) run across this situation again, I would encourage you to contact CS to report the issue so that we can get it investigated.
Kyle,
