eBay

hotbob · ‎07-03-2019

Everytime I try to hide my completed purchases they keep coming back? Any issues with this?

garteredgal · ‎07-19-2019

There is NO "Archive" button on the site link you have listed in your post.

hipockets44 · ‎07-19-2019

Have been searching help for weeks for a solution to this 'hidden items' problem. Works fine. Bravo Zulu

phineascurmudgeon · ‎07-19-2019

Yep. The entire reason I came looking in Technical Issues.

Apparently people are right about multiple purchase deals; it is the one constant thing that keeps reappearing even though my transaction went fine. There even seems to be a glitch within that glitch as one of the items keeps prompting the 'I did not receive it' message instead of the usual 'View similar items' that everything else usually prompts at auction completion - and this is even with it saying that the item was delivered - which it was, within the very same purchase information. I can choose the hide option but it just won't stay hidden, it'll reappear the moment the page refreshes. And this wasn't even done on a mobile - all laptop.

pelqel · ‎07-20-2019

I'm another "me too"... on PC, and can't hide orders... When the purchase-history page is re-loaded, everything is back. This issue is not as urgent as the Unable-to-Checkout issue that I and some other people have been experiencing when trying to complete a simple purchase, but this is annoying... You'd think for as much as they've raised fees they'd have decent working code... you know- like Amazon and Etsy? Just saying.

pirateofthecaribbean · ‎07-20-2019

Yeah for a company which is profiting off running a website they do have a lot of glitches.

oo_la_la · ‎07-21-2019

I'm having the exact same problem, and hide purchases after I've received them. That way it's easier to track what is still pending delivery. I took your suggestion and tried to "hide" purchases from the summary page. It did NOT work. eBay definitely needs to fix this glitch. It's quite annoying.

oo_la_la · ‎07-21-2019

Thanks so much! This worked....finally!

thestom · ‎07-21-2019

That worked great! Thank you for the work around!

wpt05 · ‎07-24-2019

@palisadespark wrote:
Just go to your ebay summary and scroll down to purchases and you can archive them from there. Not sure why you can't hide/archieve from your purchase history anymore, but the purchase section under summary still works.

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&View=WonNext&Column=SaleDate&SubmitAction.ChangeFilt...

@hotbob

Click the link above.

Check the boxes to the left of the transactions that you want to hide.
Then click "Archive" at the bottom of the list.

They should not come back after that.

Save the link on your browser for future use.

ronalyoungj_0 · ‎07-25-2019

No, you're not the only three having this problem - everyone I know who uses eBay is having the same problems. Here in Central Texas, it seems to have started on or about 14 June. Must be too far from New Delhi for "management" to do anything about fixing it...you know; lots of "drop-outs" on those satellite calls and all. I know I'm just about fed-up with this website and all of its "glitches" - Messages that disappear while you're trying to type them, pages that won't load, absolutely STUPID "we screwed-up" messages when something doesn't work properly (It's US, Not YOU!"... Which only shows that they KNOW it's fouled-up) Completed transactions that can't be hidden, relisted items that won't come up for love or money, items supposedly saved in your watch list that aren't there when you go to check them, and the list goes on ad-nauseum. I don't claim to be their best customer by any measurement, but I may not be any sort of customer at all before much longer.

maltzhu · ‎07-26-2019

I'm checking back in after trying the workaround mentioned above.

Yes, it worked for the newer purchases...but not the the two items purchased on 06/22.

When I go through the workaround, these two things are hidden. I checked again today but they're right back on my purchase history like I never did a thing, but yep, on the workaround page they are hidden. Go figure.

Are we in some kind of mangled Beta test nobody told us about?

clydefroog · ‎07-29-2019

Same. Trying to hide completed purchases and they keep coming right back.

Also, I am not informed of delivered items until I click on the tracking and find out it's been delivered. THEN ebay sends a delivery notification to my email. After I do the work for them .

Not only have I been getting a delivery notice.. but several in a row. My last delivery notification hit my inbox 14 times in a row.

No matter how many times I "hide" (what happened to "delete"?) the item it comes right back.

Get it together, ebay!