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HELP! I use a laptop and can no longer read Seller's Description

HELP! I use a laptop and can no longer read Seller's Description. All words in Description are now in a narrow column on left of screen. How can I fix this?

Message 1 of 10
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9 REPLIES 9

HELP! I use a laptop and can no longer read Seller's Description

This has been a off and on issue in some listings.

I use Firefox and have experienced today this myself.

I have the idea that it is due to a issue with ebay, not you.

Not sure what else to tell you.

 

Maybe someone else has more info,

Good luck!

 

Message 2 of 10
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HELP! I use a laptop and can no longer read Seller's Description

same here....it is happening only in Firefox on my desktop.....

if you hit the refresh button it resolves properly the 2nd time....dunno

Message 3 of 10
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HELP! I use a laptop and can no longer read Seller's Description


@gatefold wrote:

same here....it is happening only in Firefox on my desktop.....

if you hit the refresh button it resolves properly the 2nd time....dunno


 

Not all the time.

I've hit refresh 4 or 5 times and it doesn't help.

 

 

Have a great day.
Message 4 of 10
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HELP! I use a laptop and can no longer read Seller's Description

@surprised_by_joy 

 

I use a PC and been having this problem for a few weeks now.

Don't know what the fix is?

Have a great day.
Message 5 of 10
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HELP! I use a laptop and can no longer read Seller's Description

I am using the latest Chrome, I can see them fine, both on Au and US.

Check that your browser is up to date

https://www.whatismybrowser.com/ 

********************************************************************
I have been imported from Australia and this is my posting ID
Message 6 of 10
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HELP! I use a laptop and can no longer read Seller's Description

@surprised_by_joy 

 

We had to dump using Firefox and it just never seemed to want to play *nice* with e-Bay any more - We use Edge now instead.  I prefer Firefox - but just too many issues with e-Bay trying to use it.


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


Posting ID Only.......
Yes, I have no Bananas, only Flamethrowers.......
Message 7 of 10
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HELP! I use a laptop and can no longer read Seller's Description

Try a shift-refresh. That should bypass the cache entirely and reload the page from scratch.

 

If that does not help, try another browser. If the page loads correctly in another browser, try manually clearing your original browser cache and manually delete any eBay cookies.

Message 8 of 10
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HELP! I use a laptop and can no longer read Seller's Description

 

Wow have I been ever so lucky...

 

I only use firefox and have not had any issues what-so-ever.

 

I hope my firefox keeps working the way that it is...I love my firefox.

 

 

Message 9 of 10
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HELP! I use a laptop and can no longer read Seller's Description

Thank you all for your insights. I sure hope the situation will be resolved soon.

Message 10 of 10
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