06-02-2021 11:34 AM
Hello, I had a stock library of positive feedback phrases, such as "great value and seller." I used to type one letter and a complete list of my library would appear and I would select one and it would populate in the Feedback comment section. Now, the phrase populate feature is gone and I must completely type each phrase. I notified Ebay that I would not leave feedback until the phrase populate feature returns to Feedback. Please advise or comment.
06-03-2021 05:23 AM
I think this may have more to do with your browser than with ebay. In Chrome (which I hate btw) text is completed like you describe, on Firefox it's not possible. I can print out invoices on Chrome and I can't print on Firefox. So maybe try switching between browsers and see what the result is. It may be that you have to build up the library again...
06-03-2021 05:30 AM - edited 06-03-2021 05:31 AM
I have the same problem
It worked before ability to leave a NEW novella for feedback
I want my old stock responses back
06-03-2021 05:32 AM
I have noticed that sometimes my phrases are there and sometimes they are not. This happens to me on Chrome. I think it is an eBay issue.
06-03-2021 06:16 AM
I would appreciate it if ebay would bring the auto-populate feature back also. It stopped working when they redesigned the page to enable longer feedback comments. I normally use Firefox on a Mac. Haven't checked other browsers.