Estimated delivery dates are extended about a week on listing page

[blondie!]

When buyers are looking at my Halloween costume listings they are seeing a delivery date past Halloween.  I have  1 business day handling in all my listings.  I had a sale yesterday and in my Manage orders page it shows to ship by October 29! WHAT!?! It should have said October 23!  I have checked my listings handling time and they still show shipping within one business day.  Needless to say I am losing sales because customers think the purchase would arrive after Halloween.  Is anyone else having this problem on their listing page?  

[raischarmu0]

Hi,  This is what I see: Estimated on or before Sat. Nov. 02 to 61364.  I do not see that you ship in 1 day. You have quite a few of costumes, maybe could you write in the comments you ship the next day. I know we should not have to but maybe on the ones people are looking at. This one I looked at: 

PATCHWORK WITCH Girl Halloween Costume (H10)

 2 viewed per hour

Can you see the views per hour? Just an idea maybe people will read it. Good luck, hopefully E-Bay can do something for you, Take care

[judith525]

I'm not having it on my listings; today they all show Delivery by Oct. 28th.  I do see this on your listings though (Delivery by Nov. 2nd).  I have no idea what would cause that glitch unless your "Handling Time" got bumped up from one day to more than that?

[ckudika]

Mine are doing this as well. I have priority mail selected on most of my listings but they are showing almost 10 days for delivery,  and my sales have been suffering. I called Ebay about it and they said if you offer multiple shipping options it will show the delivery date for the longest one in the listing. However, I only had priority selected. They couldn't provide an explanation.

I just chalk these things up to the various 'technical errors' that have been plaguing this site lately. It's incredibly frustrating because we absolutely should not have to deal with this garbage. I have been slowly migrating my listings to Amazon. They have higher fees but I am able to charge about 15% more for my items. People really like 2 day shipping

[disneyshopper]

I looked at 2 of your listings, and both show an estimated delivery date of November 1 to me in zip code 92802.  ebay used to display the handling time, but they no longer do so.

[rixstuff]

There is some severe weather all across the country that is affecting postal delivery so that makes sense.  One wonders though why folks hadn't bought their costumes before now if they wanted it before Halloween but that's just me.

[blondie!]

Well I tried changing the handling time to 3 days and then back to one day....guess what....the 3 day handling time estimate delivery date was the same as the 1 day. It's still messed up on my listings but at least I got most of the peak selling time sales. I did add about shipping in 1 day to the top of my listings and have made a few sales. But when I go to print the shipping label it always says "ship by October 29" ....I am going to list a new item this weekend to see if the glitch on shipping time is still in my listings. Thanks for all who commented.

[blondie!]

December and still not working right...called ebay on 12/02 with the problem....still waiting for a solution. Definitely not a good selling season for me.

[xmenmarvels]

The  problem is that they have no clue how to fix much of anything , just saying they will fix it does not work.    Today is the 10th of December,if someone purchased something from me the estimated time to arrive if purchased today... is Monday the 16th to Thursday the 18th. I ship same day or the next.  Buyers seeing the long time of arrival estimated by ebay makes buyer think they may not get there purchase soon enough. I am obligated to ship within one day of purchase,so the buyer WILL receive there item well before the ebay estimated time. the total misrepresentation of ebays estimated delivery time could or would make a buyer hesitant of purchasing something they needed to have sooner than the ebay estimated time, this really hurts sellers especial so close to Christmas. Hope you can fix this problem soon. Thanks for all the help from customer support again, they have not the power to fix everything I have ever had a problem with. Hopefully  someone could read this and fix this problem, who knows.                                       Happy Holidays to all sellers buyers and ebay staff and have a Merry Christmas!!!

[timelessauto]

Same issue here.... on our "Manage Orders awaiting shipment" page the ship by date for orders placed Dec 10th via priority mail  ( and a 2 day handling time) show a ship by date of Dec 23rd!   We also noticed in some listings the estimated delivery date for an item with 2 - 3 day handling time showed the buyer an estimated arrival time within 7-10 days but if that listing was changed to a 4 day handling time the estimated arrival time extended out to over 1 month.

[xmenmarvels]

Yes this is some really some great stuff for e bay to allow to happen. They have had plenty of time to fix this simple problem. I guess better to start fixing categories first since its SUPER easier to fix that first.

[vintagesun]

I know this post is from October, but that's about when I started to experience the same thing. The estimated delivery on half of my products are wayyyyyy off.

Join my recent thread and post about this if you're having the same issue!

This is costing us all $$ and unacceptable!!!