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Error Codes when ending a listing early to avoid more fees with GTC

Now with the GTC feature we have to use I was ending a few of my listings early to avoid being charged more fees. As I was ending these listings I kept getting these errors that would NOT let me continue to end each one. This was very stressful and I kept trying different ways to get back in and end my listing before they auto-renew. Finally I was able to end all of them before they re-listed. In the future I won't wait until the last 10 minutes of a listing to end them early.

Has anyone had this problem? How do I contact Tech Support to report this? 

 

Here is a list of errors that occurred.

An error occurred while processing your request.
Reference #236.5d933617.1555933237.6b473e17

An error occurred while processing your request.
Reference #236.5d933617.1555933312.6b47d44c

An error occurred while processing your request.
Reference #236.5d933617.1555933429.6b48cdf1

An error occurred while processing your request.
Reference #236.5d933617.1555933473.6b4913d6

Message 1 of 3
latest reply
2 REPLIES 2

Re: Error Codes when ending a listing early to avoid more fees with GTC


@wallpocketnut wrote:

Now with the GTC feature we have to use I was ending a few of my listings early to avoid being charged more fees. As I was ending these listings I kept getting these errors that would NOT let me continue to end each one. This was very stressful and I kept trying different ways to get back in and end my listing before they auto-renew. Finally I was able to end all of them before they re-listed. In the future I won't wait until the last 10 minutes of a listing to end them early.

Has anyone had this problem? How do I contact Tech Support to report this? 

 

Here is a list of errors that occurred.

An error occurred while processing your request.
Reference #236.5d933617.1555933237.6b473e17

An error occurred while processing your request.
Reference #236.5d933617.1555933312.6b47d44c

An error occurred while processing your request.
Reference #236.5d933617.1555933429.6b48cdf1

An error occurred while processing your request.
Reference #236.5d933617.1555933473.6b4913d6


There are so many Technical Issues with the eBay website, that on any given day each new glitch becomes less surprising.

 

As I have a Technical Background I'm going to take a guess at what caused this.  I think there are many eBay Sellers doing the same thing you were doing (trying to end GTC Listings to avoid relisting fees).  This resulted in your request not being processed due to a set limit that the system could handle.  Eventually you were able to cancel the listings, when the traffic flow decreased.

 

I would still contact Customer Support to report this, as it may impact many Sellers in the future.

Message 2 of 3
latest reply

Re: Error Codes when ending a listing early to avoid more fees with GTC

Hey Thanks a bunch for your input and it makes sense. Ebay should find a way to fix this as this creates a real mess for Sellers who are now even more tied to their computer to stay on top of their ebay store & listings. I already spend more time than I care to and since it is not productive, making me money I get cranky! I wish ebay would join in this and direct me so I don't have to sit on hold with some CS rep who really doesn't listen and I will have to repeat myself 5 times! 

Message 3 of 3
latest reply