03-12-2021 05:00 AM
I have an item £12 plus 2.99 postage. Buyer buys and then gets a 'pay now' notification for £14.40 plus 3.59 postage. I log in and it shows £13.25 plus £2.99 postage in the message centre. I look at the invoice created and it is correct at £12 plus 2.99 postage. Buyer sends a screenshot of her notification for £14.40 plus £3.59 postage. Come on ebay, what is going on?
03-12-2021 06:04 AM
Since you're registered on eBay's Spanish site, you probably should return there and ask your question.
03-12-2021 06:27 AM
If your buyer is in the UK and you are not, then likely the buyer is seeing the 20% UK VAT added to the item cost that the buyer must pay.
https://www.ebay.com/help/selling/selling/vat-obligations-eu?id=4650