Ebay sent me an email and its not clear and isnt responding back.

[savvyonlin_69]

I got an email at 3am to respond back or my account will get shut down and I responded at 8am and o ly got 1 vague email back since. Very frustrating because the email is very vague and not helpful. Is there a number to contact ebay partner network? Also, is Tien Haung still available? She was my affiliate manager when I used to be a super affiliate on this platform.  The message from email isn't making a lot of sense so I asked follow up questions and have not received an email back. They are claiming to shut down my account is 72 hours. Horrific. 

[savvyonlin_69]

I'm almost very confused because they told me as an affiliate I ha e to have ebay shown for each link so I shared a popular affiliate website and asked if that is okay and they have not emailed back.

I asked if watchcount.com was sufficient which is similar to my website in question which leaves me confused about how I am breaking and rules by not making it clear the website goes to ebay results.

[buyselljack2016]

was it actually from eBay?

[savvyonlin_69]

Yes from 

epn-operations-support@ebay.com

[buyselljack2016]

@savvyonlin_69 

I am not familiar with the partner network program, but that just seems like a rather odd sequence of messages.

I am not clicking on that.

Perhaps someone more knowledgeable will chime in.

[savvyonlin_69]

Yes very odd experience coming f4om ebay Threatening my account and not responding back after I promptly seek more details. I have covid right now and I'm very sick going through a lot of pain with it. I didn't need this experience from ebay added to that. Now I'm suffering while waiting to hear back from ebay.

[savvyonlin_69]

It made me feel worst that I was contacted at 3am and when I responded at 8-9am they just stop emailing me back. And they threaten me with 72 hours or less before my account gets deactivated.  This never happen when I used to have a permanent affiliate manager who was Tien Haung.d

[buyselljack2016]

kyle@ebay 

devon@ebay 

elizabeth@ebay 

Does this look legitimate?

I know nothing of epn, and try not to click on links 

[devon@ebay]

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@buyselljack2016 wrote:

kyle@ebay 

devon@ebay 

elizabeth@ebay 

Does this look legitimate?

I know nothing of epn, and try not to click on links 

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Hey @buyselljack2016! Thank you for reaching out on this. For @savvyonlin_69 do you also see this same email in your eBay inbox when you are logged in?  

[lordchamberlainsmen]

Devon, that's the alarm tactic hackers use to make you click a link..oops. you might need to reformat.

[bonitabramante]

It was more than likely a scam. send it yo spoof@ebay.com

[bonitabramante]

official ebay emails will come through your ebay message center in your ebay account. Always check there. Forward that email to spoof@ebay.com if it is legit they will let you know but it sounds like a scam thats been going on for a long time. 

[bonitabramante]

I have been with ebay for 19 years and have never seen anyones name @ ebay before. People can hide the true address with a fake name over it to make it look legit. when in doubt go to your ebay account to see if you have a message. If they want you to verifyit will be done through your account messages. I had to verify years ago by mailing in my ID and proof of business and address. I received a notice the minute I logged in. If it was actually from ebay you would have known when you signed in. It was a spoof hacker e,mail. send it to spoof@ebay.com so they can put an end to it

[krazzykats]

I would suggest shutting down your device and restarting it.  Scan it for intrusions, viruses, etc.

Then not only send that email to spoof@ebay.com but check your eBay personal account details and email for any changes.  

This may be an attempt to gain access to your information. 

[de.duct]

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@savvyonlin_69 wrote:

They are claiming to shut down my account is 72 hours. Horrific. 

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OP never came back, but it looks like their account is still active.