Ebay landing page

[angelsecklema0]

I am unable to get my eBay balance or list of items which I am selling on eBay landing page which seems to be locked. THANKS

[wastingtime101]

Hard to help with no info. What landing page - what's the URL? What do you mean by "locked"?

Go here:

https://www.ebay.com/sh/lst/active

If that doesn't solve your problem you'll need to come back and provide more info and/or a screenshot of the problem.

Ah wait - I see you're in the UK but you're posting on the .com site. You will have to change the above URL to an eBay.co.uk URL: https://www.ebay.co.uk/sh/lst/active

You can also go here for help: community.ebay.co.uk

[kensgiftshop]

Are you trying to use the app that doesn't work any more?

[wastingtime101]

If this is about the app @angelsecklema0 :

For iOS 16 or later and Android 10 or later, follow the instructions here: How to update your eBay app

For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.

Read more about OS compatibility updates: eBay UK Announcement