Ebay has not sent a payment for 2 months.

[autosdevelooper]

Hi there.

Ebay has not sent a payment for 2 months.
Custommer support only responds with template text.
I have been an ebay user for 16 years and have a 100% positive review.
Ebay acknowledged that the technical problem. They asked for patience. Many deadlines have expired ...
I currently have no product and no money. In fact! customer service doesn't answer anymore ... I'm bitter. I paid a lot of commissions to ebay .....

All payments are set. I always see this message:

"Your payouts are on hold because you don’t have a payment method on file that can be charged for any outstanding selling costs. Please add one to get paid."

Who can I contact?

autosdevelooper

[buyologist-3]

Oh, you've been 'invited' to join in Managed Payments'!  How many times have you been notified about it?  Some are fine with it with nearly no issues, but others are not so happy.  It's really up to you.  To sell here, you need to go ahead.  Just make it a single account JUST for ebay/online sales.  It's the new way and all online sites are going that route.  

[autosdevelooper]

Yes, I was invited .... I joined right away! I provided all the information that ebay checked. My IDs were also checked ....
For a while, the payouts worked every 2 days.
Random came this error message. I wrote 2 letters to customer service and have already received payments again ....
Now 2 months ago, letter "doesn't help ...."
I stopped all my sales.

[kensgiftshop]

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@autosdevelooper wrote:

"Your payouts are on hold because you don’t have a payment method on file that can be charged for any outstanding selling costs. Please add one to get paid."

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Have you done this?

[autosdevelooper]

Yes. There is a valid payment option. Also bank account and debit card. I also shop on ebay occasionally every week.
2 clicks and the product is paid for. So it works ...
If I want to add a second credit card to my account, this is the error:
"We could not verify this card. Please select a different payment method."

The whole thing is funny .....

[autosdevelooper]

I continued the fight ....
The situation is the same: I have no payment and no product. All buyers have already received the products.

I got so many answers with great difficulty, after 2 weeks.

"Hello Márton,

Thank you for contacting back to eBay Customer Service regarding the payout hold in your account.

First of all, please accept my sincere apologies for the delay in response as I had to refer your case to the second level team and was waiting for a clarification before replying to you.

I am thankful for your long term association with eBay with 100% positive feedback and understand that we are ahead of Christmas and you will be requiring the funds. I acknowledge that you have linked a bank account with eBay but due to a technical issue, the system is asking you again to add a payment method. Please accept my sincere and unreserved apologies as this is not your mistake.

However, I will request your understanding that because this is a technical issue, it can only be resolved by our technical team. As technical issues requires complex coding knowledge, we as customer service executive do not have the technical expertise to resolve such problems and have to rely on our technical team to resolve such issues.

I have followed up with the technical team for an update, but unfortunately the issue is yet to be resolved, and they are requesting for some more time. I am unable to provide you an exact time frame, but we are expecting the issue to be resolved at the earliest.

I humbly request your patience and understanding in this matter for the time being. Have a nice day!

Kind Regards,

XXXXXX

eBay Customer Service"