Ebay customer service Step in policy are negative and

[mathmo-26]

Ebay customer service Sept in are not following up with ebay Policy about when a ebay member ask them to call back ebay customer service are not they're telling you to email and send messages to ebay and then when ebay customer service will get back to the ebay member and they also told me to send a Feedback 

[fab_finds4u]

Sorry, that's a run on sentence that I can't  figure out.