Ebay app not working properly on android phone

[konstantinos95]

Hi to everyone,

i have motorola razr 50 ultra. I have downloaded ebay app from play store and I cannot neither login nor search for products. It says “technical difficulties, please try again later”. Anyone with a solution ? 

Thank you in advance

[wastingtime101]

Check to make sure your OS and the eBay app are both up to date. If all is good on that front, delete the eBay app, turn off phone, turn back on and do a fresh install. Let us know if that fixes the issue.

Edit to add: others are reporting the same issue @konstantinos95 -  you may want to follow this discussion for updates:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Logged-out-and-cannot-sign-back-in-Techni...

[konstantinos95]

Unfortunately this does not solve the problem. It seems like the app needs an update to match the latest OS

[eburtonlab]

What version number of the eBay app are you using?

If the latest version of the eBay app is not working for you, use a mobile browser instead of the app.

If eBay browser links automatically open in the app, go to your device Settings: Apps: eBay: Open by default: Open supported links and choose "do not open in the app".

[konstantinos95]

The version I have is 6.176.0.1 . Maybe there is an incompatibility issue with latest android ?

[wastingtime101]

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@konstantinos95 wrote:

The version I have is 6.176.0.1 . Maybe there is an incompatibility issue with latest android ?

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Yesterday I saw a post from someone with the latest iOS 18 which was just released a couple days ago, and compatibility issue was the thought I had, as well. This is what I said on that discussion:

It might be a compatibility issue that will be fixed with the next update of the eBay app.

If the provided advice does not fix the issue (hopefully it will) then I'd suggest using a web browser to access eBay until the next eBay app update is available.

I also suggest physically shaking your phone while the eBay app is open to report any tech issues. Mention you upgraded to [Android 14]. Those reports will go straight to the developers.

Shake to report may not work if you're not logged in.