Ebay Not Displaying Properly on My PC

[jamaicanmewild]

When I pull up listings, they are distorted. Writing over the pictures, can't use the magnifier, it's a mess... What's wrong? I am on Firefox... Thanks for any help!!

[eburtonlab · Accepted solution]

@jamaicanmewild 

Do you see the same distortion when using another browser? If not, return to Firefox and try deleting your browser cache and possibly your individual eBay cookies to see if that helps.

[jamaicanmewild]

Does the same thing on IE...

[eburtonlab]

Internet Explorer has not been updated in several years, so it might be helpful to try a current browser, such as Chrome or Opera.

Perhaps check to see if your Firefox is current or needs updates, and to verify that javascript is enabled and cookies are as well:

https://www.whatismybrowser.com/

There are some common programs that are shared by browsers that could potentially cause problems to appear in multiple browsers. Network issues could cause problems as well. Before checking those, it might be worth trying a reboot of your computer if it has not been restarted recently, as this should free up some resources and allow any pending system updates to install.

[jamaicanmewild]

Cookies took care of it. I haven't used Firefox so much until recently. I'm running most up to date...  Had to look up how to clear them on Firefox... But we are running perfect now!! Thanks for all your help!!

[eburtonlab]

@jamaicanmewild 

You are very welcome -- glad to hear that helped!