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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

Hello,

When I try to pay something with Paypal, after enter my login/password, I got an undefined spinner connecting to Paypal.
I can connect me to my Paypal account separately.
Can you help me please ?

 

Nicolas

Message 1 of 88
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87 REPLIES 87

Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

I also had the same problem paying using PayPal. Both sites whitelisted.

I was able to login to PayPal separately and then tried the transaction and then was sent to a URL on PayPal for payment options.

The page was white with no info.

I ended up adding my CC card as eBay wants us to do anyway.

I can only imaginal the loss in sales over all this.

 

@

 

 
 
Message 76 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

This nonsense has been going on for two weeks. I don't know why ebay can't fix this.  I would guess that sellers are losing sales as a result of not being able to use PayPal to buy items.

Message 77 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

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Same problem here. But just only today. Can't pay for anything. I can log in to my paypal account as usual but cant use it by ebay. Circle is spining without effect.

Message 78 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

Same problem here.  Tried all the "helpful" solutions suggested and none of them worked.  I called Ebay a week ago and they said it was temporary and should be fixed "soon". 

I can use Paypal at every other site except Ebay.  Even logging into Paypal ahead of time doesn't work.

 

I'm beginning to doubt that Ebay wants to resolve this issue.

Message 79 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

So, is there any possibility that the subject issue is the result of eBay being in the throws of implementing a competing payment method to PayPal? 

 

This article https://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2019/2/1549052184.html appears to lend some credence to that view.

 

Message 80 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

It's one year old. And PP is not hidden in this case. Just doesn't work.
Message 81 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

same

Message 82 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

Disabling uUblock Origin worked for me.

Message 83 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

I have had same problem since december......after hours of calls over several days with both ebay and paypal....I figured out that both would just blame the other and I got no help at all.....so I did what I had no choice but to do....I contacted the sellers told them I couldnt pay using paypal ....I wasnt giving ebay my credit card to store for them to have on file to loose to a hacker.......and I stopped bidding on any auctions at all......funny I can win an auction and it will not process my payment and some jerk at ebay told me in the future please dont bid on auctions I cant pay for when I had the money in paypal the entire time not to mention in bank and a credit card also both on paypal to back it up...but I am insulted and accused of refusal to pay for auctions won.....the funny thing I purchased an item at a buy it now price from the same seller I won an auction from......it processed with pay pal the buy it now item....left the auction won item as unpaid in cart....both paypal and ebay after calling back just blame it all on each other.....sick of it.....started just shopping elsewhere......I used to enjoy bidding on auctions...but since ebay has made it impossible t0 enjoy their site without being insulted and not being able to pay for auctions when I win them.....I am done unless I buy something at buy it now which doesnt happen often in the things I collect because ....the bargains are in auctions.....buy it now items in my hobby are usually so over priced I can get cheaper on several other sites

Message 84 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

I've had sales with 3 buyers and none have been able to pay with Paypal so nothing is getting paid and it all remains in limbo.  I've called Ebay and they are absolutely no help.  I don't know what to do at this point? I have so many things I need to list, but can't/won't until this is resolved. 

Message 85 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

this has been going on for 3 years.  Ebay is obviously not going to fix it.

Message 86 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

I found out how to fix it on my side. 

 

I added my computer/browser to PayPal's One Touch Sign in, then enabled popups and excluded Paypal and Ebay from ad block and then it worked no problem. 

Message 87 of 88
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Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

Fine, you got a workaround but eBay changed something and not word from them, and you can not contact them. We pay as sellers to use the system so buyers need to be able to pay with minimal fuss, 

Still no word and unable to contact eBay no admission of a problem or fault.

We are not all IT geniuses so let us see a fault report system that is monitored and  responsive.

 

regards

 

Ovalballs

Message 88 of 88
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