eBay

trench1916 · ‎03-18-2020

If any one from eBay tech staff is actually looking at this boards reporting problems, why not post something so that people know that a multi gazillion dollar company can bother to have one tech on duty.

safan80 · ‎03-20-2020

They turned off the phone lines... They are also centered in CA which now has a stay at home order for the entire state.

nobody*s_perfect · ‎03-20-2020

This is a member-to-member discussion board. eBay doesn't have a tech person assigned to monitor this board.

Anonymous · ‎03-20-2020

@trench1916 wrote:

If any one from eBay tech staff is actually looking at this boards reporting problems, why not post something so that people know that a multi gazillion dollar company can bother to have one tech on duty.

Hi @trench1916, while The eBay Community Team does work to report issues discussed here on the boards and pass along feedback for improvements to the appropriate teams within eBay, the Community Discussion Boards are primarily a peer-to-peer support forum. I can recommend you check out our Knowledge Base article on technical issues (here) and contact Customer Service if you aren't able to resolve the problem you're running into.

trench1916 · ‎03-24-2020

That was the entire point, there is no way to contact eBay tech support or customer service..

dhbookds · ‎03-25-2020

There is an email option when you click on Help and contact .

Anonymous · ‎03-25-2020

@trench1916 wrote:

That was the entire point, there is no way to contact eBay tech support or customer service..

Hi @trench1916, if you review the link I provided to you, you will find instructions on how to troubleshoot a technical issue and steps to contact Customer Service. The links in the related articles will direct you to our Help Page for contacting Customer Service, which will display a available contact options at the bottom of the page. I've double checked this for you and can confirm that the following option is shown:

You will be able to contact Customer Service via email if you are unable to resolve the technical issue you are running into yourself.