03-05-2025 04:55 AM
Have used eBay for years but now asking me to download version 17 . But how do I this on my iPad air2 ?
thanks Ian
03-05-2025 06:28 AM
What operating system are you using?
If you have iOS 16, there is a version of the app that should work for you.
See here in the UK:
If you do not have a recent enough operating system on your phone, delete the eBay app and use a browser to reach ebay.co.uk instead.
03-05-2025 10:12 AM
Hi @ia.watk . The iPad Air 2 cannot upgrade past iOS 15 which means your device is no longer compatible with the eBay app.
For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.
Read more about OS compatibility updates: eBay UK Announcement