01-06-2022 12:12 PM
Cancelled or and refunded...order it still showing up on my account. How to remove/ delete
07-14-2023 07:03 PM
Cancelled or and refunded...order it still showing up on my account. How to remove/ delete?
I refunded the buyer, but when trying to cancel the order, it shows this message on a red banner:
"You can't cancel this order because it's already been refunded in full."
Does anyone know how to fix it?
Thank you
07-14-2023 10:44 PM
@webtrader5 wrote:Cancelled or and refunded...order it still showing up on my account. How to remove/ delete?
I refunded the buyer, but when trying to cancel the order, it shows this message on a red banner:
"You can't cancel this order because it's already been refunded in full."
Does anyone know how to fix it?
Thank you
Instead of "cancel" you need to go down to the bottom of the list of actions and pick Archive, this will move the order to the Archive folder where you won't have to look at it.