Deleted Drafts

[pineapple1951]

HELP! 20 of my (comic book) drafts disappeared! How? Why? I don’t know, as this is a first for me! Is it possible to recover them ? It just happened in the last 2 hours, so it still might be possible before it goes into the Phantom Zone permanently. Anybody have any suggestions or a deal on 20 feet of rope?(JK)

update.........

I have not seen any solutions to other people complaining of their drafts being deleted.If you know of any ANSWERS  to this situation please leave a link .

[carlqsportscards]

I think they're only good for 30 days.

If it hasn't been that long, then it must be a new glitch.

[japan-treazures]

@pineapple1951 

You didn't mention in your post of when you created the drafts, so I am going to assume that it has been awhile. If it hssn't been over 30 days, then it could be a glitch and you may want to contact eBay.

Here is what it says on the create a listing help page:

You can save drafts of your listings to finish later. You’ll find your drafts on the Drafts page in My eBay, or on the Manage drafts page in Seller Hub. You can save up to 250 drafts through the quick listing tool on eBay.com and the eBay mobile app, and up to 5,000 through the single and bulk business listing tools in Seller Hub. Drafts expire after 30 days.

Here is the link to the full page:

https://www.ebay.com/help/listings/creating-managing-listings/creating-listing?id=4105&st=7

I always get this confused also. Just remember, if you do all the work to create drafts, they expire in 30 days.

A long time ago, I didn't pay attention to this and lost 200 listings because, I waited too long to launch.

Hope this helps!

[japan-treazures]

@pineapple1951 

Sorry I forgot to post how to contact eBay. It would be worth a try. Good luck if you are going to use this route!

You can send an email message to eBay. Not sure how often email is working. It is hit and miss due to COVID-19. I just used it on Aug 11, 2020 and got a reply and solution to a problem I found here on eBay. I was shocked. I just sent another mail today, hopefully they will call me.

Here is the link: 

https://www.ebay.com/help/account/contacting-ebay-customer-service/contacting-ebay-customer-service?... 

The email option is at the bottom of the link. 

Or you can reach out to customer service using social media. don't forget to mention your messages from teh fake buyer. Since you are a seller try using the business link first: 

eBay on Facebook

https://www.facebook.com/ebayforbusiness

eBay on Twitter 

Social media also worked for me on another issue a few months back. Got an answer and resolution to my issue fairly quickly.  It wouldn't hurt to leave a contact number.  The CSR ended up calling me. 

Hope this helps!

[pineapple1951]

Thanks so much, I’ll try to use your links.I talked to an agent yesterday, was transferred to another, put on hold 4 times for 10 minutes each time, finally was told I’d receive two emails, one from her and one from the “big boys” above her pay grade.Haven’t heard a word, and she sounded  so sincere!

[pineapple1951]

Some were literally less than an hour old, but thanks for reaching out.Im pretty familiar with EBay’s rules, it seems that my problems take place inside the Twilight Zone and have no solution here on this reality.