06-02-2023
10:13 AM
- last edited on
07-19-2025
01:39 PM
by
elizabeth@ebay
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the eBay homepage to report the technical issue. To expedite your issue please attach the ALERT number associated with your issue below.
Sellers reports that "Offer Refund" option is not showing in returnn details page - ALERT16075
Sellers are unable to purchase prepaid label due to an error "Something went wrong, please try again later" - ALERT16074
Sellers don't have option to add bank account as payment method - ALERT16071
Sellers are unable to click on sell again/edit the template due to error message "Well, this is embarassing" - ALERT16069
Sellers not able to respond to dispute getting error "Oops, we ran into a problem. Please try again later" - ALERT16047