The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the eBay homepage to report the technical issue. To expedite your issue please attach the ALERT number associated with your issue below.
Customers are reporting that when they click on their user name to see their feedback profile, it says "Sorry, this user was not found" ALERT16173
Sellers are unable to see the orders in 'All Orders' section, as the page is blank on both eBay app & desktop ALERT16165
Sellers are unable to promote new listings getting error ALERT16151
"Buyers unable to purchase the listings due to an error message, "'Hmm...can't reach this page'/'This site can't be reached'" ALERT16112
Insertion fee is charged for revising the listings, though the seller has free listings left on their account - ALERT16099
Sellers reports that "Offer Refund" option is not showing in return details page - ALERT16075
