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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the eBay homepage to report the technical issue. To expedite your issue please attach the ALERT number associated with your issue below. 

 

Customers unable to View messages or Send messages in My Messages

Reference ID: ALERT16021

 

Sellers purchased USPS shipping labels on eBay however tracking shows already delivered or in transit in USPS carrier site

Reference ID: ALERT16019

 

Seller is encountering an error message when attempting to increase the listing quantity on variations

Reference ID: ALERT15984

 

Seller's listing title changes into special characters whenever they use apostrophe to abbreviate a year while creating a listing

Reference ID: ALERT15960

 

Sellers receiving incorrect bell notifications for 'paid - ship now'

Reference ID: ALERT15905

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