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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the eBay homepage to report the technical issue. To expedite your issue please attach the ALERT number associated with your issue below. 

 

Customer's Profile photo and About info is disappeared from Profile page

Reference ID: ALERT15835

 

Bulk shipping labels are not printing in order compared to the "pick list" the seller prints

Reference ID: ALERT15846

 

Sellers are unable to list the item due to an error message, "Well, this is embarrassing. We're sorry, but the application isn't working right this second. Please try again later."

Reference ID: ALERT15751

 

Sellers are unable to edit the listing templates as the page goes blank upon clicking on 'Edit' option

Reference ID: ALERT15736

 

'Buy it now' , 'Add to basket', 'Make offer', 'Add to Watchlist' options & the listing images are not showing in the eBay application 

Reference ID: ALERT15710

 

 

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