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Credit card issues

Need to add a card for selling, etc.  when putting in a new card it says can’t verify.  Also, I have money from buyer since October 31 not put in my account

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Re: Credit card issues

@soravora 

 

I don't see a sale on October 31st. Have you been paid for the 10/28 and 10/21 sales?

 

Edit to add: You might find help here on your selling fees card issue. Good luck.
>> Setting up and changing your payment method for fees and selling costs | eBay

Message 2 of 7
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Re: Credit card issues


@soravora wrote:

Need to add a card for selling, etc.  when putting in a new card it says can’t verify.  Also, I have money from buyer since October 31 not put in my account


You have to add a verifiable checking account in order to be paid. Your funds will be held for up to 30 days because you are a new or infrequent seller. 

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Re: Credit card issues

Thank you.  Each time I try to add a new card and put the security code in, it repeatedly tells me to put in again.  Then says can’t be verified.  
this all just happened within 2 weeks.  I’m livid

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Re: Credit card issues

I’m livid

 

@soravora 

 

Boy, I would be too after that long. Have you deleted the card already on file, then tried to add the new one? 🤔

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Re: Credit card issues

Yes deleted the card on file as it expired and couldn’t edit it.  Trying to put in new one and each time I add the security code it either tells me to add it, which I did or block goes gray.

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Re: Credit card issues

Try another browser to rule out a browser issue. Try another device to rule out a device issue.

 

Be sure you are using the correct format for the credit card number, expiration date and security code, with no extra characters included.

 

Are you using a credit card issued by a US bank? If possible, try another card.

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