04-07-2021 04:17 PM
I think this must be a bug - but for the last 10 days or so any search involving two or more words in "quotes", or a single word in "quotes" and +/- filter words returns zero sold or completed results. Examples:
"word word", or "word" -(word) +(word).
I'm thinking it must be a bug since the filter options haven't changed and it wouldn't make sense for certain combinations of permitted filters not to work.
There are several recent threads on this - has eBay said anything yet? I hope it's not an undocumented rolling update aimed at eliminating certain search filters.
04-07-2021 05:09 PM
I doubt it's intentional but no they haven't said anything. I even tried tagging a couple eBay reps and they ignored it I guess or haven't seen the tag yet.
04-08-2021 10:03 AM
Trying to tag someone different. Still broken as of 4/8. No response from eBay despite there being about 5 separate threads on this issue now. Can we just get confirmation its being looked into?
Thank you greatly
04-08-2021 11:57 AM
@collectorkp wrote:
Trying to tag someone different. Still broken as of 4/8. No response from eBay despite there being about 5 separate threads on this issue now. Can we just get confirmation its being looked into?
Thank you greatly
@collectorkp - I didn't see myself tagged in any other threads for this specific issue (the best way to get a Community member to review a thread is to tag one of us), but while doing some reporting I have gathered the threads on this issue on the Community and sent them to the tech team to get this reviewed. I just sent this off, but once I hear more I'll let you know.
04-08-2021 01:08 PM
Perfect! Thank you so much for forwarding it on to the right place. You rock!! If I can be of any help or provide any more clarity on the issue as well please don't hesitate to reach out.
04-08-2021 02:58 PM
@collectorkp - Not a problem! It's what I'm here for 😋 I heard back and they've started to roll out some fixes and are hoping to have it fully resolved in the next day or so.
04-11-2021 06:59 AM
Hey - what d'ya know - seems like the bug has been fixed. Sold/completed searches are working in all filter scenarios I've tried... nice