08-30-2020 07:06 PM
I am not able to revise a "heavy" multi-variation listing. I say it is heavy because there are over 100 photos embedded. This is the only listing I cannot revise, I am able to revise my other listings. Every time I try to revise this listing I receive an error message that says "Looks like there is a problem. Please try again."
I have tried the following:
1) I tried three different browsers
2) I tried two different computers
3) I tried logging in via incognito mode
4) I tripled the speed of my internet connection
5) I cleared my cache and cookies
I still am not able to revise. Does anyone have any suggestions? Thank you.
08-30-2020 09:59 PM
If this is a listing that has sold out some items, the listing form will not allow you to move forward with a zero value inventory item and should flag the invalid quantity. When you receive that error message, scan down your page to see if there is a message about the quantity.
The block should not occur if you have the out-of-stock control turned on, as that allows inventory to be maintained with a zero balance. So first make sure that out-of-stock is enabled, and then you should be able to revise a listing that is out of stock on some variations.
https://www.ebay.com/help/selling/listings/listing-tips/bulk-listings?id=4160#section4