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Cannot access my selling page

Cannot access my selling page to print shipping labels.  Get typewriter like message that says "service not availble.  Have tried different Firefox and IE.

Message 1 of 58
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57 REPLIES 57

Re: Cannot access my selling page

I was able to get to Seller Hub through the "Sell"  link at the top of the page.  The My Ebay Overview links are not working. 

Message 46 of 58
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Re: Cannot access my selling page

according to that link all systems are up and running but on my end it's still down! so what is the purpose of going to that link if it's not correct?

Message 47 of 58
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Re: Cannot access my selling page

Same here. Getting gateway timeout message when it doesn't just sit there forever trying to load. Tried firefox and chrome

Message 48 of 58
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Re: Cannot access my selling page

That System Status Board would be helpful if it were accurate. However, the truth is that it indicates all systems are up and OK but that information is wrong...

 

Sellers can still NOT acccess their Summary page to access their sold listings so that they can ship.

 

With all due respect, kindly ensure the information you are providing us to give folks the impression that there is no problem on your system end be ACCURATE.

 

With that being said, what is the current status of resolving this widespread issue and restoring access?

Message 49 of 58
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Re: Cannot access my selling page

For up-to-date information on site performance, please see our own System Status Board: http://www.ebay.com/sts

 

Thanks.    

 

 

HAHAHAHAHAHA!!! EVERYTHING' FINE, LOL...... /S

Message 50 of 58
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Re: Cannot access my selling page

Apparently it can be considered a negligent response by eBay without properly investigating the problem.

 

Here's what I've been getting for hours now each time after browser timeout...

 

.....

Gateway Timeout

The proxy server did not receive a timely response from the upstream server.

Reference #1.c8384317.1520298513.1c3d87c4

 

.............

Message 51 of 58
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Re: Cannot access my selling page

you can print shipping labels thru paypal
Message 52 of 58
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Re: Cannot access my selling page

why does this site read all green when nothing works

 

For up-to-date information on site performance, please see our own System Status Board: http://www.ebay.com/sts

Message 53 of 58
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Re: Cannot access my selling page

I find that a (large) glass or 2 of a good red wine will help pass this time of Technical Issues on eBay's part. I'm sure they are working on it, but it's out of your hands. Unlike a nice glass of red wine, which I know frm experience, fits very comfortablly in my hand. 🙂

C'mon,  Cheers Up

Message 54 of 58
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Re: Cannot access my selling page

Hi everyone, 

All issues should now be resolved. 

Thank you for your patience. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 55 of 58
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Re: Cannot access my selling page

Hey Alan,  Glad to hear the issue has been resolved. Any chance you could tell us what the technical issue was?

Message 56 of 58
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Re: Cannot access my selling page

Alan,

I still can't access my Seller Hub here in Temple, PA.

Message 57 of 58
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Re: Cannot access my selling page

Seller Hub overview page is down again.......

Message 58 of 58
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