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Cannot Post a Tracking Number

eBay site not allowing the posting or a Tracking Number for an item that I sold.

I tried Microsoft Edge, Google Chrome and Safari.

 

Message 1 of 11
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10 REPLIES 10

Re: Cannot Post a Tracking Number

Sigh...same problem here...

Message 2 of 11
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Re: Cannot Post a Tracking Number

Same problems here. Tried Chrome and Firefox. Cleaned the cache out of chrome and restarted the computer, still no go.

 

Message 3 of 11
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Re: Cannot Post a Tracking Number

I'm having the same issue

Message 4 of 11
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Re: Cannot Post a Tracking Number

I might as well add my two cents...,

 

After clicking on "add tracking number", it loads the next page that has a box for tracking number and a box for shipping carrier.

I enter the number in the "Tracking" box, then go to the the "Carrier" box where normally after typing the first letter of the shipping company a drop down list of several different carriers will appear but currently it doesn't.

 

I tried manually typing in the carrier name but when I hit the "save" button nothing happens.

Message 5 of 11
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Re: Cannot Post a Tracking Number

That's exactly what's happening to me.

I'm chatting with an 'agent' right now...

 

Message 6 of 11
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Re: Cannot Post a Tracking Number

Yeah, that's exactly what's happening to me (and others it seems).


Chatting with an 'Agent' right now...


Asked what the expected time frame to fix the problems would be:


'We don't have a time frame but most of the time its within 30 days depending on the root cause but no worries, I can assure you that when something does go wrong, we always work as quickly as possible to fix it..'

Message 7 of 11
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Re: Cannot Post a Tracking Number

Same here 😞

Message 8 of 11
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Re: Cannot Post a Tracking Number

Having the same problem.   The carrier name doesn't auto-complete.  The save button doesn't save the tracking number. 

Message 9 of 11
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Re: Cannot Post a Tracking Number

yeah same, knowing ebay they will probably ding us for not uploading tracking in time. 

Message 10 of 11
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Re: Cannot Post a Tracking Number

Also when you look at their system status page it says everything is working fine even though this is a known issue to them and not a small issue.

 

Message 11 of 11
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