cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot Get to Seller Dashboard

I have no ability to navigate to seller dashboard. It takes me to active listings with no way to get anywhere else on the site. Anyone else dealing with this or know how to resolve it?

Message 1 of 17
latest reply
16 REPLIES 16

Cannot Get to Seller Dashboard

@agentcloseteur 

 

Try another browser or an alternative link:

 

Seller Hub Overview:

https://www.ebay.com/sh/ovw

Direct links:

Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)

Alternate links

Selling Overview:

https://www.ebay.com/mys/overview

Alternate Sold:

https://www.ebay.com/mys/sold

Message 2 of 17
latest reply

Cannot Get to Seller Dashboard

@agentcloseteur 

 

I am experiencing the same issue. I can navigate to Seller Hub Pages by starting with the link below and then using the tabs at the top of the page.

 

https://www.ebay.com/sh/ovw 

 

This link is also working for me to get to Seller Hub active listings:

 

https://www.ebay.com/sh/lst/active 



Message 3 of 17
latest reply

Cannot Get to Seller Dashboard

Yes, I'm dealing with the same issue. Their software environment updates are counterproductive. They need to fix what is broken, stop breaking things and ultimately fix the search engine and let people find what they are looking for without the hunt and peck. 

Message 4 of 17
latest reply

Cannot Get to Seller Dashboard


@agentcloseteur wrote:

I have no ability to navigate to seller dashboard. It takes me to active listings with no way to get anywhere else on the site. Anyone else dealing with this or know how to resolve it?


Same thing going on with my page. 

 

My saved link to the Seller Hub is switched to https://my.ebay.com/mys/active and that is only a scrollable list of everything for sale.

 

Try this and see if it will get you back to the Seller Hub.

Overview - eBay Seller Hub

 

I keep getting switched back to the Active listings.

 

 

Message 5 of 17
latest reply

Cannot Get to Seller Dashboard

Same thing here!  Can't get to it from the drop down menu but can get to it from the "selling" link in the menu bar at the top of page.  I'm on a desktop.

Message 6 of 17
latest reply

Cannot Get to Seller Dashboard

Literally 10 minutes ago I was in the HUB doing orders and now it's gone. Tried all three browsers I have and none of them work. RIDICULOUS. 

Message 7 of 17
latest reply

Cannot Get to Seller Dashboard

Same issue here. Was this an announced change or is this in error? It's counterintuitive and really messes with my workflow. 

Message 8 of 17
latest reply

Cannot Get to Seller Dashboard

I am having the same issue!  It is so frustrating! 

Message 9 of 17
latest reply

Cannot Get to Seller Dashboard

Me, too -- nearly every time I click on "Selling," I instead receive "Active" listings.  

 

It takes about 3 or 4 times, going back and forth between the two, before I can actually get to my "Selling" page.

 

Yet another unnecessary eBay "improvement."

Message 10 of 17
latest reply

Cannot Get to Seller Dashboard

I'm having the same issue!

Message 11 of 17
latest reply

Cannot Get to Seller Dashboard

As @eburtonlab suggested, I tried https://www.ebay.com/sh/ovw -- and that works!

 

But it shouldn't be necessary to add more keystrokes to get to our main "Selling" page.

 

Somebody alert the "blues"!

Message 12 of 17
latest reply

Cannot Get to Seller Dashboard

I have the links saved for easy access but they appeared to have changed.

 

stephenmorgan_0-1758564239749.png

 

The my eBay links now just goes the the Active page.

stephenmorgan_1-1758564323076.png

 

 

Today the seller Hub is a separate link from the My eBay button.  I added the Seller Hub link back to my saved links.  A different way of getting to the Seller Hub than before but it is still there.

Overview - eBay Seller Hub

stephenmorgan_2-1758564485226.png

 

 

 

 

Message 13 of 17
latest reply

Cannot Get to Seller Dashboard

Look at the top of your browser; for some reason it gets stuck on that page where it says ebay/active etc. (paraphrasing)...

 

Simply click on the far right end, backspace erasing all but 'ebay.com' and you will go back to your normal prechosen page (mine has been on the 'hub' as chosen for 5+ years)

Message 14 of 17
latest reply

Cannot Get to Seller Dashboard

My other account the link did not change.  I still go to the Seller hub from the My eBay saved link.

 

stephenmorgan_3-1758564919451.png

 

Message 15 of 17
latest reply