eBay

sirbrad4 · ‎12-05-2021

Notifications still do not work dummies, this is a huge hassle and slows down sales and offers even more. A billion dollar company and eBay only gets worse by the day. Also cannot delete credit cards either I called eBay even as well and the foreign guy even said it is eBay's fault so I have to keep an outdated and cancelled card on the site that they keep setting as my default payment now, and when I click paypal sometimes it does not work and stays on the credit card. eBay could not or would not delete it, I click delete and the screen just goes white and dot not register. A lot of shady **bleep** going on here.

eburtonlab · ‎12-05-2021

cannot delete credit cards

I click delete and the screen just goes white and dot not register

Try adding a new credit card and then delete the old one.

If that does not work, try using the lastest version of one of the supported browsers that eBay recommends.

https://www.ebay.com/help/policies/technical-issues/technical-issues?id=4220

sirbrad4 · ‎12-06-2021

I have the latest browser for my older PC that you can get, but I can delete my cards elsewhere and on paypal just fine, only eBay is the problem. The foreign guy also said many others have the issue and he would "put me on a list" for when the site is fixed, **bleep**?? I do not have any other cards to add nor do I want any other cards on the site. When you click delete a pop up box comes up and immediately goes white. If you keep keep clicking it you see "delete card" in there but even if you clock that really fast it still goes white and the card stays. Also why in the Hell did eBay keep my card on file and why did they make it my default payment method when it has been paypal for 20 years? It is like they want to to use the card instead and I have to go through hoops now just to check out and not use it as they are trying to force a card I only use a few times a year. This is **bleep**.

sirbrad4 · ‎12-06-2021

I cannot edit or add a card either, same blank white box appears. None of this **bleep** happened until this year. I tried several versions of 3 browsers and same thing. I have an older PC and everything else works mostly and every other site only eBay is the problem as usual. Here is a pic of all I get. I kept it on all night too and still a blank white box. Seems that eBay really wants to keep my credit card on file so they can probably do unauthorized charges later on.

eburtonlab · ‎12-06-2021

I have the latest browser for my older PC that you can get

If you have a very old operating system like XP, the latest browser available may be out of date.

In some cases, a browser add-on such as an ad blocker can cause issues; try another browser.

If you have another device with a newer operating system, such as a smart phone, you may be able to change or remove your credit card using that.

You have current items listed -- is this card used for any selling related activities, such as as a payment method for your fees or postage? If so, you may not be able to remove it without affecting your ability to sell.

If not, or if the card is only used for purchases, you should be able to remove it.

Also why in the Hell did eBay keep my card on file and why did they make it my default payment method when it has been paypal for 20 years? It is like they want to to use the card instead and I have to go through hoops now just to check out and not use it as they are trying to force a card I only use a few times a year.

Previously PayPal was the default payment method and was required; now that is no longer the case.

sirbrad4 · ‎12-06-2021

I have XP and no ad blockers it is all on eBay end as they even admitted. My credit card is not used for anything except an occasional big purchase 1-3 items per year. I do not have use phones, only a tracfone for emergency only and cannot use it online easily as the screen is very tiny. I have a newer PC however I use my old one far more because everything else works on it and all my files and older games are on it, so it is a hassle to unhook it all and hook up a new one just to use eBay a few minutes a day and is quite stupid, considering everything always worked before and I changed nothing only eBay made these horrid changes. The credit card is not used for selling at all, a bank debit card is used for payments, which is also trash as I always used paypal before this MP garbage. So there is no reason why the card should stay on the site and can't be deleted, and eBay should not be making it my default payment and making me have to change it every single time I check out. I never seen such lunacy and ineptness from a company.

eburtonlab · ‎12-06-2021

Most likely the problems you are experienced are related to your operating system and browser version, which eBay no longer supports.

You may have to use a more recent version of your browser (or a different browser) to remove that credit card from your account.

sirbrad4 · ‎12-06-2021

Just contacted eBay again and as usual was a complete waste of time. They claim it is a "site issue" and they "are working 24/7 on it" and can't delete my card manually. So your site is so bad you can't delete someone's card from it yourself or you are lying? The way it sounds it would not matter if I had a new PC or phone it still may not delete according to them because of a "site issue" they are working so hard on, even though this has been going on for months now.

eburtonlab · ‎12-07-2021

The way it sounds it would not matter if I had a new PC or phone it still may not delete according to them because of a "site issue" they are working so hard on, even though this has been going on for months now.

If you are unwilling to try using a new browser, I guess you will never know.

sirbrad4 · ‎12-08-2021

Do you have trouble with reading and comprehension? I already stated that I used several browsers and they are updated as new as my PC can and still the same **bleep**. I am not changing to a new PC just for eBay they can go F themselves.

eburtonlab · ‎12-08-2021

The current version of Firefox is 95.0. What version are you using?

"As new as [your] PC can" may not be new enough if you are still using Windows XP, which Windows stopped supporting in 2018.

hurryagain · ‎12-12-2021

@sirbrad4

Did you see @eburtonlab post above?

I am using firefox and I have no issue in adding or deleting my CC so I think that eburtonlab is correct in thinking that your browser might be outdated and cannot get the newest update due to your operating system being too old.

sirbrad4 · ‎12-13-2021

Well yeah that is what I said, my older PC cannot be upgraded past like version 52 but I have an older version than that because it works on my PC best, and most other sites all work on it as well. 52 is actually worse. I had no issues before until ejoke did all these stupid changes. So now I am supposed to just switch to a new PC every time just for eBay? Yeah not happening.

sirbrad4 · ‎12-14-2021

Also did you actually click delete? Mine comes up like that too and if I click it the box just goes white and it does not delete. Also most of the time the box goes white anyway but I can still click delete really fast and it does not work. I even stopped and froze the page on it to get it to stay and it still would not delete, same with edit and manage buttons. But my older PC should not matter as eBay claims "it is their fault" and "happening to many others" as well, and they can't even delete my card themselves they said which only furthers proves how bad the site is now or they are lying and just want to keep all cards on file so they can charge them if they have to.