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Cancelling & Auto Relist is creating Duplicate listings

I couldn't find the tech-issue board so am posting here.

 

tyler@ebay 

 

I cancelled a purchase from a customer and the ONLY choice on the cancellation flow was to issue the refund and "Relist for Free" (or something to that effect) ...

First, Sellers need more then "Relist for free" choices, especially for Auctions. But that issue aside ...

Next, a little later I went to find the relisted item so I could End it and Relist it when I wanted it Relisted ... low and behold eBay's programming had created TWO listings ...

 

Screenshot (3093).png

 

 

Regards,
Mr. Lincoln - Community Mentor
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Cancelling & Auto Relist is creating Duplicate listings

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Cancelling & Auto Relist is creating Duplicate listings

@mr_lincoln- I can't speak to the duplicate listing- but I can tell you there's a box you can uncheck so the item is not relisted. Next time you cancel look for the box and uncheck it.

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Cancelling & Auto Relist is creating Duplicate listings


@coffeebean832 wrote:

@mr_lincoln- I can't speak to the duplicate listing- but I can tell you there's a box you can uncheck so the item is not relisted. Next time you cancel look for the box and uncheck it.


 Yes @coffeebean832  I have actually used that check box in the past, it was not there this time.  I meant to take a screen shot of that cancellation processing page ... will try to remember next time ...

 

Mr. L

Regards,
Mr. Lincoln - Community Mentor
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