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Yanwen tracking

Hi, I bought something from China and the seller added tracking number. They chose Yanwen. It still shows the same status which is added tracking number. I asked the seller about this and he said there will be another tracking number once they send t...

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Change in customers geographic distribution

Hi, has anybody saw changes in customers geographic distribution?My customer are mostly from the USA until last month.From May of this year, I saw a significant reduce in USA customers, in their place, I saw many more customers elsewhere (Europe, Aus...

International shipping

I am a fairly new EBay seller. I recall that EBay started program in last few months that said we are automatically opted into international shipping (I think) and EBay takes care of the additional costs for shipping (seller just ships to US hub). Ho...

Seller shipping discount

Did the shipping discount rates just change? I typically use the shipping calculator to determine a flat rate and the amounts have increased quite a bit. Also, it is no longer showing the percent discount offered….I swear it previously showed % disco...

Buyer Fraud - Returning a completely different item

I know this is an old & painful topic...Buyer bought $40 power tool switch with serial number on it... (24AK220F) Opened return claiming it 'didn't fit his tool'. Item arrives back...and its his old worn out broken switch with serial #2064CJ (made in...

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