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Can't upload photos to Listings- Keep getting Internal Error Message

Can't list anything.  The image uploader is taking forever and then it gives an internal error message(SD009).  No way to contact customer support either because they don't open until 8am EST....

 

 

Message 1 of 139
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138 REPLIES 138

Can't upload photos to Listings- Keep getting Internal Error Message

Same issue here, Customer Service said they are working on it, might take 24 hours!

Message 46 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Wanna bet eBay's file servers filled up and crashed and now they are scrambling to find more storage... lol

Message 47 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Hi saw your message was wondering if you contacted customer service. Any word as to problem or if they are fixing it. Thanks 

Message 48 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Wow it seems this post is blowing up (a lot of backlash from the community). TBH this is unacceptable. I would be fine with scheduled maintenance (like Valve does with the steammarket, sad I cant sell my items there), but it not working out of the blue feels quite amaturistic for such a big company. I'm glad to hear about the CS phonecalling story, it's just weird that we are getting updated by the community itself and not by like Ebay Costumer Support Moderators? I know this aint Reddit but why arent employees joining this debate and clarifying what is going on?

Message 49 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Facebook does not have these problems. Might be time for Devin Wenig to call up Zuckerberg.

Message 50 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

9:30 EST, trying to list stuff...pictures not uploading, just keep getting Internal Error SD009 notice...listings jjust going into drafts without pix until eBay get their sh*t together...lame, as ever...

Message 51 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Same here and this could explain why yesterday it was slow as molasses to upload the pictures.  The beginning of a problem. 

Message 52 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

I also get this error.  Gah!

 

Too bad it times with eBay's £1 FVF.

Message 53 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

same
Message 54 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

So, back to Facebook marketplace it is then.

First time in a long time I've considered selling stuff too......

Message 55 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Yep, thought it was a browser issue, but nothing works...maybe ebay will lower the seller fees for the inconvenience. HaHa
Message 56 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Same issues....can't print shipping labels, or upload images to create listings.
Message 57 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Same problem with iPad and iPhone ☹️

Message 58 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

As a brick and mortar business owner who provided web hosting, managed IT services, and relied heavily on an ISP to keep me up and running, anytime they did go down for an unexpected outage for a lengthy period of time, they would credit my account as compensation for loss of productivity and potential loss of business/damages. 

They did not have to; however, they did it as a professional courtesy between two businesses. I have a very strong feeling eBay is not going to toss anything but a huge GFU our way when it comes time to account for the loss in sales/business due to this outage.

Message 59 of 139
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Can't upload photos to Listings- Keep getting Internal Error Message

Having same issue.  Location: US

Message 60 of 139
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