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Can't remove item from cart

I can't remove an item from my cart.  I click on delete or remove and all I get is the rotating circle indicating it's thinking about it .  Item never gets removed.

Message 1 of 7
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6 REPLIES 6

Re: Can't remove item from cart

@f4gary 

 

I haven't seen a bug report on this, but I believe it's system issue. I have seen several people report the same, and I too, have something in my cart that I can't remove.

 

I am able to pay for other items with no trouble.

 

I am hoping I can get this moved to the technical issues board.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 2 of 7
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Re: Can't remove item from cart

Thanks ELA.

Message 3 of 7
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Re: Can't remove item from cart

Another person, also a possible solution.

 

https://community.ebay.com/t5/Ask-a-Mentor/Item-in-cart-wont-delete-remove-save-for-later/m-p/352544...

 

Same item is still stuck in my cart.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 4 of 7
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Re: Can't remove item from cart

Try using the eBay app to delete the item if you are using a browser and having problems.

Message 5 of 7
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Re: Can't remove item from cart

@eburtonlab 

 

Perfect, that worked.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 6 of 7
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Re: Can't remove item from cart


Log out of ebay. Then delete your cookies just for the ebay site restart your browser and log in again. Ebay is having weird site related problem and  people are reporting different problems because the background code is being messed with @f4gary  
@f4gary wrote:

I can't remove an item from my cart.  I click on delete or remove and all I get is the rotating circle indicating it's thinking about it .  Item never gets removed.


 

Message 7 of 7
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