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Can't print return label (SOLVED)

Just click to start the print process and a black frame will pop up with the label inside. At the top it says "Automatic Zoom". To the right of this are 2 arrows (>>). Click on the arrows and a menu will appear.  Click on DOWNLOAD. If you have a PDF program installed choose that option and it will create a PDF which can be used to print any and all labels in the black frame.

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