03-06-2025 03:53 PM
I was ready to give feedback on the seller because they were helpful but I haven't had a chance to use the product yet so I didn't want to feedback on that, but now when I just go to purchased items and try to give feedback it insists I give feedback on both and the Submit button is grayed out until I do. Makes no sense. Should be changed.
03-06-2025 03:56 PM
You should be able to leave feedback for the seller without adding a star rating for the product. At least that is the way feedback works for me.
03-06-2025 04:40 PM
I just leave feedback for the seller and skip everything else that's optional.
03-06-2025 09:17 PM
While the text next to the comment box encourages a product review, whatever you type will appear on the seller's feedback page and can be about the seller/transaction, not the product.
eBay required a star rating for products last year, but rolled it back because of problems like yours (haven't used the product yet).
If you're still running into this problem, can you post a screenshot @njem ?
03-07-2025 04:15 AM
And eBay gives you 60 days to leave feedback. Plus it's optional/voluntary, not mandatory/required.