eBay

ghost-star · ‎12-10-2021

For the past several hours, I have been unable to revise variations.

For instance, if a listing has multiple size variations, and I want to update the available quantity of a certain size, I have to click on REVISE ITEM, then in the editing page click on the EDIT button in the Variations section.

However, for the past several hours, when I click on the EDIT button for Variations, all I get is a blank page. I have already tried deleting cookies, but it doesn't fix anything.

vgsfashions2013 · ‎12-10-2021

I am having the same problem

rickys_deals · ‎12-10-2021

i am having the same problem as well

johnrban · ‎12-10-2021

Same here

from_japan777 · ‎12-10-2021

Me too. The page does not load and display empty page...

yarngaloreandmore2015 · ‎12-10-2021

I'm having the same problem also. However, when I go to the system status, it shows that everything is working properly. It also indicates "Thursday night maintenance windows have a duration of 2 hours". How do we let them know there is a problem?

coffeebean832 · ‎12-10-2021

I tagged tyler@ebay and velvet@ebay on this discussion-

https://community.ebay.com/t5/Selling/Edit-Variations-Page-Wont-Load/td-p/32529238

I'm also reporting the issue to FaceBook CS.

velvet@ebay · ‎12-10-2021

@coffeebean832 wrote:

I tagged tyler@ebay and velvet@ebay on this discussion-

https://community.ebay.com/t5/Selling/Edit-Variations-Page-Wont-Load/td-p/32529238

I'm also reporting the issue to FaceBook CS.

Yes, thanks for the tag @coffeebean832! We found that this was an issue that has since been resolved earlier this morning. You should be able to revise variation listings again. Let us know if that's not the case though. Thanks!

Velvet,