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Can't edit variations

For the past several hours, I have been unable to revise variations.

 

For instance, if a listing has multiple size variations, and I want to update the available quantity of a certain size, I have to click on REVISE ITEM, then in the editing page click on the EDIT button in the Variations section.

 

However, for the past several hours, when I click on the EDIT button for Variations, all I get is a blank page. I have already tried deleting cookies, but it doesn't fix anything.

Message 1 of 9
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8 REPLIES 8

Re: Can't edit variations

I am having the same problem

Message 2 of 9
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Re: Can't edit variations

i am having the same problem as well

Message 3 of 9
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Re: Can't edit variations

Same here

Message 4 of 9
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Re: Can't edit variations

Me too. The page does not load and display empty page...

Message 5 of 9
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Re: Can't edit variations

I'm having the same problem also.  However, when I go to the system status, it shows that everything is working properly.  It also indicates "Thursday night maintenance windows have a duration of 2 hours".  How do we let them know there is a problem?

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Re: Can't edit variations

I tagged tyler@ebay and velvet@ebay on this discussion-

https://community.ebay.com/t5/Selling/Edit-Variations-Page-Wont-Load/td-p/32529238

 

I'm also reporting the issue to FaceBook CS.

Message 7 of 9
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Re: Can't edit variations


@coffeebean832 wrote:

I tagged tyler@ebay and velvet@ebay on this discussion-

https://community.ebay.com/t5/Selling/Edit-Variations-Page-Wont-Load/td-p/32529238

 

I'm also reporting the issue to FaceBook CS.


Yes, thanks for the tag @coffeebean832! We found that this was an issue that has since been resolved earlier this morning. You should be able to revise variation listings again. Let us know if that's not the case though. Thanks!

Velvet,
eBay
Message 8 of 9
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Re: Can't edit variations

Velvet: 25% of my variation listings aren't even showing now. I can't delete a variation after it sells, the screen just freezes.

Message 9 of 9
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