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Can't edit an Other FAQ

Neither Edit nor Remove work on Chrome desktop

 

(I assume FAQ's should be able to be edited even with Outstanding Best Offers?)

 

https://www.ebay.com/cnt/ManageSellerFAQ

 

eastlaneave_0-1748319751822.png

 

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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Can't edit an Other FAQ

I'm having the same problem on both Safari and Firefox on Mac with 2 different selling accounts.

 

To anybody experiencing this:

 

File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.

 

Click the ? icon on the bottom right corner of almost any eBay page and that will trigger the option to file a tech report, submit feedback to eBay, and more. Screenshots here.

 

Unfortunately there is no ? on the manage communications with buyers page, but sellers can report from most other pages including seller hub or even the eBay home page.

Message 2 of 3
latest reply

Can't edit an Other FAQ

Editing the FAQ is still not working for me

This user also reported the issue
https://community.ebay.com/t5/Ask-a-Mentor/I-can-not-remove-or-edit-a-question-in-the-Q-amp-A/m-p/35...

 

There is no ? on the FAQ page but I used the ? on another page to report

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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latest reply