05-26-2025 09:23 PM
Neither Edit nor Remove work on Chrome desktop
(I assume FAQ's should be able to be edited even with Outstanding Best Offers?)
https://www.ebay.com/cnt/ManageSellerFAQ
05-27-2025 11:51 AM - edited 05-27-2025 11:53 AM
I'm having the same problem on both Safari and Firefox on Mac with 2 different selling accounts.
To anybody experiencing this:
File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.
Click the ? icon on the bottom right corner of almost any eBay page and that will trigger the option to file a tech report, submit feedback to eBay, and more. Screenshots here.
Unfortunately there is no ? on the manage communications with buyers page, but sellers can report from most other pages including seller hub or even the eBay home page.
06-01-2025 09:22 AM - edited 06-01-2025 09:26 AM
Editing the FAQ is still not working for me
This user also reported the issue
https://community.ebay.com/t5/Ask-a-Mentor/I-can-not-remove-or-edit-a-question-in-the-Q-amp-A/m-p/35...
There is no ? on the FAQ page but I used the ? on another page to report