Can't Transfer Photos From Digital Camera. Can Anyone Help?

[mozartbach1971]

I tried to transfer photos onto my laptop from my Nikkon digital camera and I've been getting this error message several times. It says something like I/O device error and something like DSCN4024.JPG.  I've been using this camera for several years and I've never received this error, I've always transferred everything with no problems. Does anyone know how to solve this?

[krazzykats]

See it you can delete "DSCN4024.JPG" file.

[gracieallen01]

If it just the one picture, it may just be a corrupt file - having a problem reading it.  If it is more than one, it may be the memory card or media heading for retirement.

[mozartbach1971]

See it you can delete "DSCN4024.JPG" file.

Can you tell me where I can find this?

[wesk_36]

I have had this Input/Output Device Error before when the USB cord (from camera to computer) plug was loose on my computer.  I may have a bad USB port or cord. When I connected to another USB port it worked. It could also be from your storage being full, and several other reasons. The  DSCN4024.JPG is the photo file name.

Have you searched Input/Output Device Error for possible solutions

[mozartbach1971]

If it just the one picture, it may just be a corrupt file - having a problem reading it. If it is more than one, it may be the memory card or media heading for retirement.

I've been doing transfers with a USB, I tried putting the memory card into the slot. And it's still not working.   I have over a hundred pictures on it.

[gracieallen01]

Plug the camera in, go to your windows explorer and pull up the directory for the camera.  Not sure how Nikon does it, it may be a directory or in a sub-directory.  There will be one or the other with all the current, not deleted files.  Find the file, highlight and delete.

Like I said, Not being familiar with YOUR camera, none of this may work - but it is one way.

[mozartbach1971]

I just spoke with someone at a camera shop and he said if I tried using the USB and tried using the card and they both don't work then I just need to buy a new card. Do you think this is true? This card as I recall is less than a year old.

[wesk_36]

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@mozartbach1971 wrote:

I just spoke with someone at a camera shop and he said if I tried using the USB and tried using the card and they both don't work then I just need to buy a new card. Do you think this is true? This card as I recall is less than a year old.

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The whole card could be corrupted or just the DSCN4024.JPG file may be corrupted.

I would love to help but without being able to troubleshoot with your camera and computer, it's difficult.

Can you access the photos on your camera memory without the computer? If so, can you transfer one photo at a time to your computer as it's possible that one corrupt file could be preventing all to download?

[mozartbach1971]

If it just the one picture, it may just be a corrupt file - having a problem reading it. If it is more than one, it may be the memory card or media heading for retirement.

Can you tell me what media heading for retirement is?

[mozartbach1971]

The whole card could be corrupted or just the DSCN4024.JPG file may be corrupted.

I would love to help but without being able to troubleshoot with your camera and computer, it's difficult.

Can you access the photos on your camera? If so, can you transfer one photo at a time to your computer?

Yes, I can see all the photos on my camera, I don't think I can transfer them one at a time, I think it makes me do them, all at once, and as I said, when I try to do that it freezes and gives me an error message. Something I may note this morning when I logged onto my computer, it was very slow and the icons on the desktop took awhile to appear. I'm not sure if this has anything to do with this though. (This was when this error first appeared)

[vcbjtk0]

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@mozartbach1971 wrote:

If it just the one picture, it may just be a corrupt file - having a problem reading it. If it is more than one, it may be the memory card or media heading for retirement.

Can you tell me what media heading for retirement is?

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Media "heading for retirement" means it no longer feels like doing its job and is soon going to retire from the work force.

It is truly difficult to isolate the problem, one way would be to buy (or if you have one) a new memory card, take one or two random pictures with it and see if those will transfer.

If they do transfer then chances are your present video card is going south for the winter.

If they do not transfer then your problem is likely not in the video card itself.

Different USB cord would be another good test.

Different USB port as well...

Also finding or downloading the camera's owner's manual could prove helpful (well, reading it too).

[wesk_36]

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@mozartbach1971 wrote:

The whole card could be corrupted or just the DSCN4024.JPG file may be corrupted.

I would love to help but without being able to troubleshoot with your camera and computer, it's difficult.

Can you access the photos on your camera? If so, can you transfer one photo at a time to your computer?

Yes, I can see all the photos on my camera, I don't think I can transfer them one at a time, I think it makes me do them, all at once, and as I said, when I try to do that it freezes and gives me an error message. Something I may note this morning when I logged onto my computer, it was very slow and the icons on the desktop took awhile to appear. I'm not sure if this has anything to do with this though. (This was when this error first appeared)

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I have a Nikon also I can drag and drop only one or more photos to the computer so I don't know.

[krazzykats]

If you can see all your photos on the camera, can you select or highlight DSCN4024.JPG and hit the delete key to remove it?

[mozartbach1971]

If you can see all your photos on the camera, can you select or highlight DSCN4024.JPG and hit the delete key to remove it?

I have around 130 photos on the camera. Is it one of those photos?  If so I think I can delete it.