11-09-2021 08:03 AM
I cannot relist an item on Firefox and find this rather frustrating. If I open eBay in Opera / Chrome it is successful but I want to continue using FF. I have tried everything I can think of - it worked last week but not this week. I have deleted cookies and cache.
Any suggestions as to what this problem might be?
11-09-2021 08:39 AM
If you are sure you have deleted your browser cache and deleted eBay cookies, then possibly the problem is related to other settings or add-ons. Make sure Firefox is the most recent version available for your operating system:
https://www.whatismybrowser.com/
Make sure javascript is enabled, and you are accepting cookies. Try temporarily disabling add-ons such as ad blockers, script blockers, or tracking protection such as Ghostery or Disconnect.
At what point are you getting stuck when trying to relist?
11-11-2021 11:30 AM
I have done all your suggestions to no avail. After I have chosen all the items I want to relist and it goes to the next page, nothing happens and although it says submit in the lower left hand corner, still nothing happens at all. If I hit the submit icon, it just goes back to the previous page. I can list on Opera (Chrome) but not on Firefox - it always worked until about a week ago...
11-11-2021 12:53 PM
Any difference if you try listing using a private Firefox browser window?
I have not seen any other complaints of Firefox users unable to list, so that leads me to suspect that the problem may be with your particular Firefox setup. The usual things to check are cache and cookies, then add-ons and settings.
Reinstalling Firefox might be worth a try, but before you do that, try installing a different version of Firefox such as Firefox Developer Edition or Firefox Nightly to see if you can post using one of those. Either of those will install in parallel with your current Firefox and can be run separately with its own profile, cache and cookies.
https://www.mozilla.org/en-US/firefox/channel/desktop/
11-11-2021 05:25 PM
What OS are you running?
What virus protection are you using?
12-01-2021 01:21 PM
I explained above, I can choose all the items and when I go to SUBMIT nothing happens! I now have a new computer with Windows 11 installed. I tried to list today and still have the same problem...
12-01-2021 01:48 PM
I can choose all the items and when I go to SUBMIT nothing happens!
Are you able to relist one item at a time?
12-09-2021 08:09 AM
Since I have tried everything and find this so frustrating, I have now switched to Edge and I can relist from this browser. Hooray!
12-09-2021 08:55 AM
I posted above but will re-do it - I have switched to Edge and this browser has no problem relisting my items. Thanks all of you for the suggestions - none worked!