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Business Policies with Shipping Overrides

Hi alan@ebay

 

Last month you were working with the Seller Hub team on a glitch with business policies: https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Live-Broadcast-amp-Community-Chat-May-2nd-...

 

That has since been fixed - thanks! But there is still a glitch to address regarding policies with overrides.

 

Example, one of my policies shows 2 links:

- See 85 active listing(s)

- See 5 listing(s) with overrides

 

Clicking on both of those links produces 85 results. The link to overrides should only produce 5 results. Can you work with the Hub team on this? Thanks in advance!

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Business Policies with Shipping Overrides

Another problem with business policies, specifically shipping policies:

 

I set up my exclusions globally at my account level, then I have to individually update every shipping policy. Fine, I'm doing that, but the problem is that I save changes and go back in then the policy shows something different.

 

For example I have excluded shipping to Russian Federation but each policy shows that as a non-excluded region. I offer shipping to Japan but excluded other countries in Asia, but each policy shows a ton of random Asian countries that are non-excluded.

 

The system is making up its own exclusions and allowances and I can't seem to make changes stick when I save them.

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