06-19-2018 04:59 AM
Hi alan@ebay
Last month you were working with the Seller Hub team on a glitch with business policies: https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Live-Broadcast-amp-Community-Chat-May-2nd-...
That has since been fixed - thanks! But there is still a glitch to address regarding policies with overrides.
Example, one of my policies shows 2 links:
- See 85 active listing(s)
- See 5 listing(s) with overrides
Clicking on both of those links produces 85 results. The link to overrides should only produce 5 results. Can you work with the Hub team on this? Thanks in advance!
06-20-2018 11:19 AM
Another problem with business policies, specifically shipping policies:
I set up my exclusions globally at my account level, then I have to individually update every shipping policy. Fine, I'm doing that, but the problem is that I save changes and go back in then the policy shows something different.
For example I have excluded shipping to Russian Federation but each policy shows that as a non-excluded region. I offer shipping to Japan but excluded other countries in Asia, but each policy shows a ton of random Asian countries that are non-excluded.
The system is making up its own exclusions and allowances and I can't seem to make changes stick when I save them.