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Both Cancel order and Send refund are NOT working

When I try to cancel an order I get an error message:

Well, that didn't go as planned

Please go back and try again
 
When I try to send a refund for the order I couldn't cancel I get an error message when I click Review refund:
We ran into a problem. Please try again later.
 
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Both Cancel order and Send refund are NOT working

Today I was able to use Cancel order successfully.

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