03-31-2018 10:34 AM
Hello, over the past few days quite a few customer transactions have been getting declined. It happens every once in a while but recently more than usual. Something definitley was off when my repeat customers payments started to decline as well. I decided to use my buying account to purchase something off my store asa test and sure enough I get an error code. "We couldn't verify some of the info you provided Error code: 70289 44"
Can anyone help me with this? Additionally are there any other sellers with this issue? I know there was a thread at the beggining of this month were eBay and authorize were down for 7 days and once that was fixed everything was smooth until now.
03-31-2018 01:21 PM
why not call/contact authorize.net?
You posted with a non selling account, which I understand, but no way can anyone try to check out if there might be a logical reason......so you probably need to contact Ebay or Authorize.