cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Auction Auto Renew Not working on 7/19?

For some reason I had 50-60 items over the past couple days fail to automatically renew when the auction ended.  I've done two chats and two phone calls with eBay "support" and they act like it's not happening or that I'm supposedly not clicking some button to request autorenewal.  I've been selling on eBay most of the year, and listing my items EXACTLY the same way every time.  But suddenly it's not auto relisting.

 

Tech support has been zero help.

 

Anyone else experiencing this?  

Message 1 of 2
latest reply
1 REPLY 1

Auction Auto Renew Not working on 7/19?

@hammerheadssharks 

>Anyone else experiencing this?

 

This problem has already been discussed on several threads to no definite conclusion. eBay seems to be making the 8 relists for auctions available to select sellers in a random manner. An eBay CS has told several users that this perk is available only to new sellers to help them get going, but we have seen long-standing sellers get it too. My guess is it's controlled by an eBay bot that looks at your current and past sales history and decides if you get it or keep it. Your recent sales have been good so perhaps the bot has decided you no longer need help. It really seems to be a hit-and-miss thing.

Message 2 of 2
latest reply